Privacy policy

1. Overview

At MADE2EAT LTD. (“Company”, “we”, “us”, or “our”), we operate an independent record label and online store showcasing our artists’ music, content, and merchandise. This Privacy Policy explains how we collect, use, and protect information obtained through our Shopify-hosted website and related digital platforms.

This Policy applies to all communications between the Company and users (“you” or “Users”), including but not limited to:

Our website at www.made2eat.net and related domains;
Any mobile or tablet applications operated by MADE2EAT;
All services, sales, and interactions processed through our Shopify storefront.

By accessing or submitting any information through the Website, you agree to this Policy. If you do not agree, do not use or access our Website.

For any questions regarding this Policy, contact us at contact@made2eat.net before submitting information or completing a purchase.

2. Information We Collect

When you use our Shopify site, we collect and store personal identifying information required to process and fulfill your order. This may include:

Name
Email address
Shipping and billing addresses
Payment details (processed through Shopify Payments or approved gateways)
Order details and communication history

We use Shopify as our e-commerce platform. Shopify automatically collects information such as your IP address, browser type, device identifiers, and interaction data for analytics and store functionality.

We do not sell or rent your personal information. Except where required by law or as outlined in this Policy, we will not disclose your personal data without consent.

3. Uploading Personal Information

Users may submit personal information when creating accounts, placing orders, or subscribing to newsletters. Upload only information relevant to your intended use of the Website.

4. Automatically Collected Data

To improve functionality and user experience, our site automatically records:

IP address and location data
Device type and operating system
Session activity, including pages visited and duration
Transaction timestamps and technical logs

This helps us monitor performance, security, and marketing effectiveness.

5. Cookies

Our Shopify store uses cookies and similar technologies to enhance your browsing experience. Cookies may:

Maintain your shopping cart between sessions
Save login credentials (if you opt-in)
Enable targeted advertising after you visit our site

You can adjust cookie settings through your browser. Disabling cookies may affect site functionality. For more information or to opt-out, contact contact@made2eat.net.

6. Remarketing and Advertising

We may use remarketing tools such as Google Ads, Meta (Facebook/Instagram), and Shopify marketing integrations. These services display relevant ads to users based on past interactions with our Website.

We do not share personal identifying information with advertisers. Data is only used in aggregated, anonymized form for marketing analytics.

7. Use of Data

We use collected data to:

Process and fulfill customer orders
Provide customer support
Communicate shipping updates or promotional offers (if subscribed)
Improve and secure our Shopify store
Prevent fraud or misuse

Anonymized data may be used for internal analytics.

8. Legal Basis for Processing

We process personal data to:

Fulfill contractual obligations (e.g., completing your order)
Comply with legal requirements
Pursue legitimate business interests such as fraud prevention
With your consent, where applicable

9. Payment Processing

All payments are securely processed through Shopify Payments, PayPal, or other approved third-party gateways.
We do not store or have access to your full credit card details. All transactions are encrypted and processed according to PCI-DSS (Payment Card Industry Data Security Standards).

10. International Data Transfers

Your information may be transferred to and processed outside of your country of residence, including the United States and Ireland, where Shopify’s servers are located.
By using our site, you consent to these transfers and acknowledge that data protection laws in other jurisdictions may differ from those in your country.

11. Email Marketing & SMS Communications

By subscribing to our mailing list or SMS updates, you consent to receive marketing communications about new products, promotions, and events.
You can unsubscribe anytime via the “unsubscribe” link in our emails or by replying “STOP” to text messages.

We may use third-party platforms such as Shopify Email, Klaviyo, or Mailchimp to manage these communications.

12. Shopify’s Role

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell products and services. Your data is stored through Shopify’s data storage and databases under secure conditions.

You can review Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

13. Retention of Data

We retain personal and order information for as long as necessary to comply with tax, accounting, and legal obligations, typically up to seven (7) years.

When no longer required, your information is securely deleted or anonymized.

14. Access, Correction, and Deletion

You may request access, modification, or deletion of your personal information at any time by contacting contact@made2eat.net.
We will respond within a reasonable timeframe.

If your information is deleted, your account may be permanently closed, and you may lose access to order history or store credits.

15. Data Security

All information is stored electronically through Shopify’s secure servers using SSL encryption, firewalls, and other safeguards.
We take steps to prevent unauthorized access, but no system is entirely secure. Data may be stored or processed outside of Canada and is therefore subject to applicable foreign privacy laws.

16. Security Breaches

If a security breach compromises your personal information, we will notify affected users within 72 hours of discovery, in compliance with applicable law.

17. Third-Party Applications

We may use integrations including but not limited to:

Google Analytics
Meta Pixel (Facebook/Instagram)
Mailchimp or Klaviyo

We do not control how these third parties manage data. Review their privacy policies before interacting with their services through our Website.

18. Use by Minors

Our Website is not intended for use by individuals under the age of 13.
Users under 18 must use the Website under supervision of a parent or guardian. Any personal data submitted in violation of this section will be deleted immediately.

19. Disclosure of Personal Information

We may disclose personal information:

To comply with applicable laws or legal processes.
To protect our rights, property, or safety, and that of our users or others.
In connection with a merger, acquisition, or sale of assets, where personal data may be transferred.
To prevent or investigate fraudulent transactions.

20. Do Not Track (DNT) Disclosure

Our Website does not currently respond to browser “Do Not Track” signals. However, users may opt out of cookies and targeted ads through their browser or ad network settings.

21. Compliance with International Privacy Laws

If you reside in the European Union (EU), United Kingdom, or California, you may have additional rights:

Access to the personal data we hold about you.
Request correction or deletion.
Withdraw consent for data processing.
Request transfer of your data to another provider.

To exercise these rights, contact contact@made2eat.net.

22. Third-Party Links

Our Website may contain links to third-party sites (e.g., artist profiles, streaming platforms, or partners).
We are not responsible for the privacy or content practices of those websites. Review their respective policies before providing personal data.

23. Changes to This Policy

We may update this Privacy Policy at any time. Updates take effect immediately upon posting.
Significant changes will be communicated via email or website notification. Continued use of the Website constitutes acceptance of the revised Policy.